Eddie Zacapa launched Harmony of the Heart in 2006 with the vision of creating a blog that would inspire others. He quickly began publishing articles and reflections, and the blog has since reached nearly a million visitors worldwide, touching many with its compassionate message.

A longtime practitioner of Nonviolent Communication (NVC) and certified trainer with The Center for Nonviolent Communication (CNVC), Eddie is the co-founder and executive director of Life Enriching Communication, an organization dedicated to ending domestic violence. He also serves as a resident services coordinator at Mercy Housing.

About Eddie Zacapa

Close-up of a middle-aged man with glasses, short gray hair, and stubble, smiling, outdoors with rocky background.
  • Nonviolent Communication  (NVC) is a way of communicating that allows us to stay connected to compassion and speak and act in a way that is in alignment with our desire to hold our needs and the needs of others with consideration. 

    It is a process created by Marshall Rosenberg, founder of the Center for Nonviolent Communication (CNVC).

  • The first component involves differentiating between an observation and evaluation and being able to state an observation instead of an evaluation (moralistic judgement, label, diagnosis, etc.). An example is: "I notice (see, hear, etc.) ... that you were 30 minutes late." 

    The second component involves sharing our feelings without mixing in thoughts. Example: 
    "I feel frustrated ...."

    The third step involves sharing your needs by accepting responsibility for your feelings. Example: "... because I need cooperation

    The fourth component involves making a specific action request that will meet your need. Example: "Would you be willing to put the dishes in the dishwasher?"

  • When listening to others, we can apply the four components of nonviolent communication. This often begins with observing what might be triggering an unpleasant feeling in the other person. However, in many cases, we can skip the observation and simply ask, “Are you feeling frustrated because you need more cooperation?”

    From there, we can offer a suggestion to help meet that need—for example: “How about we work together to put the dishes away after dinner?”

Nonviolent Communication FAQs

Green leaf with a black background

Life Enriching Communication

Life Enriching Communication (LEC) was founded to help others learn and share Nonviolent Communication (NVC) and to help people navigate conflict effectively. One key focus in NVC is becoming aware of everyone's needs so as to resolve conflict in such a way that all parties needs are valued.

Eddie is a co-founder of LEC and serves as the executive director. He started LEC with the burning desire to help others be able to resolve conflicts in the home, workplace, and other environments. The organization is involved in ending domestic violence, providing parenting classes in El Dorado County and doing prevention work at local schools. If you would like to support the work Eddie is doing with LEC you can make a donation on PayPal here


Eddie lives in Sacramento, CA. If you are interested in working with Eddie, you can contact him via email at eazacapa@gmail.com or call him at 916-409-0879.

Logo with an abstract house icon and the text 'Home is just the beginning' and 'Mercy Housing'
Group of nine people wearing matching navy blue shirts with 'Community Care Team' printed on them, posing outside on a sunny day near a parking lot with trees in the background.

White Rock Village Community Care Team

The Heights on Stockton Volunteer Team

The Heights on Stockton Volunteer Team

About Mercy Housing

Mercy Housing is about helping people by providing individuals and families with affordable housing so that they can stay off the streets, be housed, and realize their dreams. Mercy Housing is a national nonprofit with a desire to alleviate poverty, support communities and individuals to reach their full potential.

“I am proud to work for Mercy Housing at two of their many properties as a resident services coordinator. I have had the privilege of helping residents at White Rock Village and Trailside Terrace by providing them with programs and resources that can help them meet their personal needs and goals. Whether they need rental assistance, food, help with a resume or just want to give back to their community, I have been available to meet them where they are at so that they can take the next step towards realizing their goal(s).” - Eddie Zacapa

Read stories of the many wonderful things that are happening at White Rock Village and Trailside Terrace. Most of these stories are of our residents making a difference in their community.


Inspirational Stories

El Dorado County School District Feeds Youth During Pandemic

Hands 4 Hope Teens Donate Party Boxes During Pandemic

Russell's Story - Volunteer Makes a Difference at Trailside Terrace

Community Care Team Makes a Difference

Knitting for a Good Cause (Good Day Sacramento, Channel 13)

Resident Gives Back to His Community

Vision Comes to Life to Support Youth Development

Good Samaritans Make Sweet Music Possible

Soccer Clinic Aims to Give Back

Project Spooky Donates Halloween Costumes

Knitting Team Donates Preemie Caps

Little Hats, Big Hearts

From Vacant Lot to Vibrant Community

Contact Eddie

Please feel free to get in touch with Eddie!

If you would like to request a training, speaking engagement, training or coaching session, please fill out this email form or call (916) 409-0879. 

You can also follow Eddie on LinkedIn and Instagram