Learn and practice
nonviolent communication

Nonviolent Communication is a process of communication that helps us stay connected to our feelings and needs and the feelings and needs of others. It helps us to be compassionate with ourselves and others and helps us navigate the terrain of conflict. Eddie Zacapa is a certified trainer with the Center for Nonviolent Communication (CNVC).

Differentiating between an observation and an evaluation. This is one of the four components in nonviolent communication and key to being accurate with our words.

Distinguishing the difference between needs and strategies and demands. Many times when we try to practice expressing our needs we mix them up with strategies and/or demands. When the latter is done it usually gets in the way of effective communication.

In nonviolent communication we practice guessing feelings and needs. This is very different from telling someone we know how they feel or what they need.

The Crazy 8 Model shows us how easily we get stuck when we get triggered and how we get caught up in a cycle. It also shows us how to get out of it and how to prevent falling into the cycle. Maureen Lowell presented this many years ago in a workshop and it has been most helpful to me and many others.

What someone may mean when they ask the question, “Do you love me?” Gain some insight in this short video.