Thursday, May 08, 2008

Dealing With Difficult People

Sometimes it may be difficult to talk to someone who is criticizing, judging, or blaming you. It may be just as difficult to deal with someone who is giving you the silent treatment, giving you the cold shoulder or just plain throwing a tantrum. So, here are some tips on how to deal with those difficult people who have a hard time communicating what they want to say in a loving and kind way.

For starters remember that everyone desires to communicate their feelings and needs in a clear way but many times they just don't know how to do this. Marshall Rosenberg, the founder of Nonviolent Communication, says that all people are every really trying to say is "please" or "thank you." So, when someone is upset (and being critical) they are saying please. Giraffes, people who focus on the heart (feelings and needs), look to see what the request is that this person is trying to say.

Well, let's look at how to deal with the different types of communicators. To read the rest of this article click here.

This photo was provided courtesy of
U.S. Fish and Wildlife Service and was taken by John Collins.

1 comment:

Anonymous said...

This is a great article on communication!